Cancellation Policy

Revocation instructions

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(1) The buyer is entitled to the right of revocation pursuant to §§ 312 d, 355 German Civil Code (BGB), insofar as he concludes the contract as a consumer. An entrepreneur is not entitled to the right. (2) The buyer can revoke the contract within one month without giving reasons in text form (e.g. letter, fax, e-mail) or by returning the goods. The period starts at the earliest with the receipt of this instruction. In order to comply with the revocation period it is sufficient to timely send the revocation or the goods. (3) The revocation has to be addressed to: Mrs Martyna Mecel, Ebelshof 18, 41063 Moenchengladbach, Tel. 0 21 61 - 3 02 56 80, Fax: 0 21 61 - 3 02 57 39, E-Mail: (4) In the event of an effective revocation, the mutually received goods have to be returned and any derived benefits surrendered (e.g. interest). In the event that the goods received can not be returned by the buyer in whole or in part, or if at all only in a deteriorated condition, value compensation has where expedient to be made to the extent necessary, also in cases in which the deterioration has occurred through the intended use of the goods. In the case of the relinquishment of the goods, this does not apply if the deterioration can exclusively be traced back to their inspection – such as in a case that would have possible for the buyer a retail store. The buyer can moreover avoid the obligation to pay value compensation by not putting the goods in use as an owner and by refraining from undertaking anything that affects their value. (5) The normal costs of for the return shipment have to borne by the buyer, if the delivered goods correspond to what was ordered and the price for the return shipment does not exceed the amount of 40 €, or if the buyer in the event of a higher price of the goods had at the time of the revocation, not yet effected the relevant service in return or else a contractually agreed partial payment. Otherwise the return is free of charge. (6) The purchase contract shall be deemed as terminated pursuant to the return shipment of the goods. Mrs Martyna Mecel endeavours to repay any payments already made within 14 days by bank transfer. Commitments to payments have to be fulfilled within 30 days. The period begins for you with the dispatch of your notice of objection, for us with the receipt. (7) In the event of a revocation, the buyer is obliged to immediately return already received goods, within a period of seven days to Mrs Martyna Mecel. General terms and conditions